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Aetna 
Member customer service for claims:
1-888-802-3862
Customer service for administrators:
1-888-380-7821
Websites for administrators:
EZenroll® - Web-based enrollment application allowing administrators with 51-3,000 employees to perform several enrollment functions online - including additions, changes, terminations, member ID card requests and PCP selections. Click on Eligibility & Enrollment
EZLink™ - Internet-based benefits administration solution for employers with 51-3,000 employees, with support for both administrators and covered members.
Aetna EZConnect™ - Allows customers with 125 or more employees to browse and attach eligibility files. Click on Eligibility & Enrollment
Address for claims outside of Colorado:
Aetna
P.O. Box 981107
EL Paso, TX 79998-1107
Billing address:
Aetna, Inc.
P.O. Box 70966
Chicago, IL 60673-0966
Aetna Website: www.aetna.com
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